Information About Our Use of Cookies

Our website insulation-uk.com uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

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In law, all websites who operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and relevant information about the cookies we use and the purposes for using those cookies. To review the other policies that apply to customers of insulation-uk.com, please click on the following links:

• Acceptable Use Policy

• Privacy Policy

• Website Terms of Use

For further information about this policy or if you require a detailed list of all cookies which are used by our website, please contact: insulationuk.marketing@saint-gobain.com

1. Your Consent

By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read this cookie policy carefully for more details about the information we collect when you use this site. If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.

2. What is a cookie?

A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

3. Key Concepts

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by insulation-uk.com). Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie. Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

4. How to delete and block our cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring.

5. How to turn cookies off?

Internet browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

6. Can I withdraw my consent?

Once you have given us your consent to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. This will expire periodically. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit: www.aboutcookies.org.

7. What cookies do we use and why? The cookies used on our site are categorised as follows:

• Strictly necessary

• Performance

• Functionality

• Targeting

8. Strictly Necessary

“Strictly Necessary” cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet. We use these Strictly Necessary cookies to: • Remember information you have entered on order forms when you navigate to different pages during a web browser session; • Remember the goods and services you ordered when you get to the checkout page; • Identify you as being logged in to our website; • Make sure you connect to the right service on our website when we make any changes to the way the website works; and • To route users to specific applications of a service, or specific servers. Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee your use of our website or how the security on our website will perform during your visit.

9. Performance

“Performance” cookies collect information about how you use our website (e.g., which pages you visit, and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is. We use Performance cookies for: • Web Analytics: To provide statistics on how our website is used; • Ad Response Rates: To see how effective our advertisements are, including those pointing to our sites; • Affiliate Tracking: To provide feedback to partners that one of our visitors also visited their website. This can include details of any products purchased; • Error Management: To help us improve the website by measuring any errors that occur; and • Testing Designs: To test different designs of our website. Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information. By using our site, you accept the use of “Performance” cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

10. Functionality

“Functionality” cookies are used to provide services or to remember settings to improve your visit. We use Functionality cookies to: • Remember settings you've applied, such as layout, text size, preferences, and colours; • Remember if we've already asked you if you want to fill in a survey; and • Show you when you're logged in to the website. Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

11. Targeting

“Targeting” cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. Third parties provide these services in return for recognizing that you have visited our website. We use Targeting cookies to: • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites; and • Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested. All of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

12. Our use of cookies

We use the following cookies on our site (insulation-uk.com):

Name of cookie(s)

Function

Category

insulation-uk.com (feLogin, LastLogin)

Logging in to our Members’ area uses cookies to allow users to access members-only content on our website

Strictly Necessary

Incapsula (incap_ses)

This cookie is set to allow a visitor to receive site content from the server as the visitor browses the site. This allows the visitor’s session to be maintained.

Strictly Necessary

Incapsula (visid_incap)

This cookie is from the incapsula CDN and helps with reliability, security and, the performance of the site.

Strictly Necessary

WebEngage (_WE_aa131a27)

These cookies are used by WebEngage, which powers our website feedback form

Performance

Webengage (_we_wk_ss_lsf_)

This cookie gets created by web engage if the HTML5 localStorage is being used to store data.

Performance

Google analytics (___utmvc)

This cookie enables the function of Google Analytics, which collects anonymous information about a user’s journey on the website. (e.g. where they came from, if there were any errors)

Performance

Google analytics (__utmt)

These cookies are set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance

Performance

Google analytics  (__utmz)

Performance

Google analytics  (__utma)

Performance

Google analytics  (__utmb)

Performance

Google analytics  (__utmc)

Performance

Hotjar (Vars.Hotjar.com)

This cookie enables the function of Hotjar, which collects anonymous information about a user’s journey on the website. (e.g. where they came from, if there were any errors)

Performance

Hotjar (_hjIncludedInSample)

These cookies are used by Hotjar. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Performance

Vimeo (vuid)

Allows a user to watch videos without leaving the website

Functionality

YouTube (VISITOR_INFO1_LIVE)

This cookie is used by embedded YouTube-videos to help remember settings for playing videos.

Functionality

AddThis (loc)

The ‘AddThis’ widget allows users to share pages through social media, we use this on our blog posts and some of our website pages.

 

Functionality

AddThis (Mus)

Functionality

AddThis (Na_id)

Functionality

AddThis (Na_tc)

Functionality

AddThis (Uid)

Functionality

AddThis (Uvc)

Functionality

AddThis (Cw_id)

Functionality

AddThis (_atuvc)

This cookie is used by AddThis to store an updated page share count.

 

Marketo (_mkto_trk)

This cookie is associated with an email marketing service provided by Marketo. This tracking cookie allows a website to link visitor behaviour to the recipient of an email marketing campaign, to measure campaign effectiveness and tracks what pages have been viewed throughout the site. What device a user is accessing the site via, is also stored.

Targeting

doubleclick.net (IDE, DSID)

These are publicity cookies used to improve advertising. Usually used to target publicity according to contents that are relevant for a user, improve performance reports of the campaign and avoid showing advertisements that the user has already seen

Targeting

Facebook (_fbp)

Used by Facebook to deliver a series of advertisement products, helping deliver advertising to visitors who have already visited the site.

Targeting

13. More information about cookies

Analytics

For more information about Google analytic cookies, please see Google's help pages and privacy policy:

Google's Privacy Policy

Google Analytics Help pages

Information about cookies

Useful information about cookies can be found at:

www.allaboutcookies.org

Behavioural Advertising

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:

www.youronlinechoices.eu

www.aboutads.info

International Chamber of Commerce

United Kingdom Information on the ICC (UK) UK cookie guide can be found on the ICC website section:

www.international-chamber.co.uk/our-expertise/digitaleconomy